Re-Designing the Internal Sales Order (ISO) Process
for an industry leader in data center networking solutions
Project Note
Industry
Hi-tech
Process Area
Order-to-cash , Procure-to-Pay
Topology
Oracle Applications Quoting , OM, PO,AP, FA, AR, AME modules
Technology Stack
Oracle JTT/JTF framework, Alerts, pl/sql , Reports , XML Publisher
Scope
Replace the Custom ISO process with a new flow involving Oracle’s Quoting module.
Integrate Oracle’s Quoting and Approval Management (AME) modules to cater to the ISO approval process.
Provide the functionality to automatically create Sales Order , Purchase Order, AP Invoice for both configured ATO products and non-configured products
Customize Quoting user interface to ensure an easy and error free creation of ISO requests
Challenges
The existing ISO process had been designed a few years ago and prior to certain company acquisitions. As a result, the current ISO process was finding it difficult to keep pace with the changing and growing business needs. Hence prompting a change in the ISO process.
The end-to-end ISO process flow encompasses quite a few Oracle modules/customizations. The lack of a single source of ISO process / Customization information posed a challenge to the solution architects.
The Solution
A process was put in place to automate the End-to-End (Quote-to-Fixed Asset) flow of information.
Implemented Oracle’s Quoting module to cater to the ISO requisition process.
Customized the look-and-feel of ISO creation screens to ensure an easy and error free creation of ISO requests.
Integrated Oracle’s Quoting and Approval Management (AME) modules to cater to the ISO approval process.
Provided an automatic Quote-To-Order Conversion process.
Utilized Oracle’s Alert functionality to notify key users involved in the ISO process flow.
An automatic Purchase order / Payables Invoice creation process was made available.
Facilitated the creation and maintenance of a separate ISO items/price list.
Reports depicting a single view of the Quote-To-Purchase Order information were made available.
Results / Benefits
Global Single instance with Seamless integration with Niche Applications & Trading Partners with enhanced Business Process.
An application that enables one single application
Enhanced Feature of R12.1.3 & Agile
