Oracle Support &
Development
Services
Project Note
Industry
Hi-tech
Geo
US
Process Area
Order-to-cash, Manufacturing, Procure-to-Pay and Financials
Topology
Agile PLM, Oracle Applications R12.1.3- OM, WIP, BOM, INV, PO,AP, FA and AR modules & Salesforce – Sales & Service Cloud
Technology Stack
Oracle framework, Forms, Reports, Alerts, PL/SQL , Discoverer Reports , BI Publisher
Scope
Support & Development of Oracle Applications R12.1.3 for their SOB’s in US, Europe & China
Challenges
iSupport Re-Engineering
Integration with Multiple Niche Applications like Agile, SFDC/BMI etc.,
Performance issues with the Discoverer
Trading Partner Integrations
Integration with Logistics Partners on the Supply Chain Operations
Multi-Language Reporting Requirements.
Iteration of requirement Changes.
Working for Multiple Time Zones.
Performance of Materialized Views / Snapshots in R12.1.3
The Solution
Supply Chain Integration of their Trading & Logistics Partners through middleware
Build an automated tool to process RMA Re-shipment Process
Deployment of Complex Customizations like
- ACH Integrations their iExpenses and Supplier Payments
- iSupport Portal Customization
- SFDC/BMI Integrations
- Agile Integration
Performance issues with the Discoverer
Results / Benefits
Global Single instance with Seamless integration with Niche Applications & Trading Partners with enhanced Business Process.
An application that enables one single application
Enhanced Feature of R12.1.3 & Agile
