Oracle R12.2.10 Upgrade & Managed Services​

Customer Based out of ANZ Geo belongs to Education Vertical and they use Oracle EBS R12.2.12 – SCM, Order Management, HRMS, Financials & CRM Modules.​
Successful Technical Upgrade of R12.2.10 EBS Financials, iProcurement, HRMS, Inventory, Purchasing from R12.1.3 along with Operating System upgrade for DB and Application Server​
Challenges

Database Server OS Upgrade – RHEL 7.9 to 8.4​

Application Server OS Upgrade – RHEL 7.9 to 8.4​

CEMLI Integration of about 40 upstream & downstream applications. ​

Updating the existing test scripts and test scenarios provided by Customer to reflect R12 functionality.​

Deployment of Complex Customizations like​

  • ACH Integrations their iExpenses and Supplier Payments​
  • Kofax Mark view reintegration to Oracle EBS.​
Solution Delivered

Work jointly with Customer to resolve issues and gaps identified in the Upgrade Test Pass 2 and Pass 3 (CRP1, CRP2). Document issues and gaps identified during testing. Actively participate in the end-to-end testing during CRP1, CRP2.​

Prepare business test cases and update test scripts, end-to-end scenarios and expected results.​

A Global Single instance that enables one single application​

Fix UAT Defects/Raise Change Requests, where applicable​

Key Highlights

Global Single instance enables one single application​

In Place Upgrade​

Upstream & Downstream Applications & Complex Customizations​